NORTH CANNA CUP & MUSIC FESTIVAL PRIVACY POLICY

Last Updated: June 25, 2025

WHAT PERSONAL DATA WE COLLECT AND WHY

Information You Provide Us

We collect information when you:

• Purchase festival tickets or VIP packages

• Subscribe to our mailing lists for event updates

• Contact us with inquiries, feedback, or complaints via phone or email

• Register for or attend our festival and related events

• Interact with our social media accounts (Facebook, Instagram, Twitter, TikTok, etc.)

• Participate in contests or promotional activities

• Complete surveys about your festival experience

Information We Collect Automatically

Website Cookies:

• Temporary cookies to check if your browser accepts cookies (discarded when you close browser)

• Login cookies (last 2 days) and display preference cookies (last 1 year)

• "Remember Me" cookies (persist for 2 weeks if selected)

• Analytics cookies to understand website usage and improve user experience

Embedded Content: Our website may include embedded content (videos, social media posts, maps). These third-party websites may collect data about you, use cookies, and track your interactions according to their own privacy policies.

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HOW WE USE YOUR INFORMATION

We use your personal data to:

• Process ticket purchases and facilitate secure payments

• Provide customer support and manage our relationship with you

• Send festival updates including lineup announcements, schedule changes, and safety information

• Deliver marketing communications about future events and related services (with your consent)

• Ensure event security and compliance with age verification requirements

• Improve our website and festival experience through data analytics

• Comply with legal obligations including tax reporting and regulatory requirements

WHO WE SHARE YOUR DATA WITH

We DO NOT sell your personal information to third parties. We may share your data only in these circumstances:

Event Partners:

• Festival sponsors and vendors for co-branded activities and promotions

• Venue partners for logistical coordination and safety purposes

• Performers and their representatives for meet-and-greet opportunities (VIP only)

Service Providers:

• Payment processors for secure transaction handling

• Email marketing platforms for newsletter delivery

• Security companies for event safety and age verification

• Technology providers who assist with website functionality and data analytics

Legal Requirements:

• Government authorities when required by law (tax agencies, regulatory bodies)

• Law enforcement when necessary to protect rights, property, or safety

• Legal advisors for business and compliance purposes

DATA RETENTION

We retain your information only as long as necessary to:

• Fulfill the services you've requested from us

• Meet legal and regulatory requirements (typically 7 years for financial records)

• Resolve disputes or enforce our terms and conditions

We regularly review and minimize the data we hold, deleting information when it's no longer needed.

YOUR DATA RIGHTS

You have the right to:

• Access your personal data and receive a copy of what we hold

• Correct inaccurate or incomplete information

• Delete your personal data (subject to legal retention requirements)

• Restrict processing in certain circumstances

• Data portability - receive your data in a structured format

• Object to marketing communications (you can unsubscribe anytime)

• Withdraw consent where we're relying on consent to process your data

To exercise these rights, contact us at: [privacy@northcannacup.com]

HOW WE PROTECT YOUR DATA

We implement comprehensive security measures including:

Physical Security:

• Secure offices and event venues with controlled access

• Locked storage for physical documents and equipment

Digital Security:

• SSL encryption for all data transmission

• Password protection and multi-factor authentication

• Regular security updates and vulnerability assessments

• Secure payment processing through PCI-compliant providers

Operational Security:

• Privacy by design approach to minimize data collection

• Staff training on data protection and privacy practices

• Limited access - only authorized personnel can access your data

• Regular audits of our security practices and procedures

SPECIAL CONSIDERATIONS FOR OUR FESTIVAL

Age Verification: As a 21+ cannabis event, we may retain age verification records as required by Missouri state law and local regulations.

Cannabis Compliance: We may share necessary information with regulatory authorities to ensure compliance with cannabis laws and regulations.

Event Safety: We may use personal data for security screening and emergency response purposes during the festival.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

CHANGES TO THIS POLICY

We may update this privacy policy to reflect changes in our practices or applicable laws. We'll notify you of significant changes via email or prominent website notice.

CONTACT US

Questions about this privacy policy or your personal data?

Email:  events@north.life

This privacy policy governs the North Canna Cup & Music Festival website and related services. By using our website or attending our event, you consent to the data practices described in this policy.

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