Ticket and refund policy

TICKET SALES & REFUND POLICY

NO REFUND POLICY

ALL TICKET SALES ARE FINAL AND NON-REFUNDABLE under any circumstances, including but not limited to:

  • Personal emergencies or illness
  • Travel difficulties or cancellations
  • Weather conditions
  • Changes to lineup or schedule
  • Failure to meet age requirements
  • Violation of festival rules resulting in ejection

TICKET TRANSFER & RESALE RESTRICTIONS

Authorized Transfers

  • Tickets may only be transferred through our official ticketing platform
  • Transfer fees may apply
  • Both parties must have valid accounts on the ticketing platform
  • Original purchaser remains responsible for transferred ticket compliance

Prohibited Activities

  • Unauthorized resale of tickets is strictly prohibited
  • Scalping or price gouging will result in ticket cancellation
  • Fraudulent transfers will be prosecuted to the full extent of the law
  • Commercial resale platforms are not authorized

Consequences

Violation of transfer/resale restrictions may result in:

  • Immediate ticket cancellation without refund
  • Denial of entry to the festival
  • Legal action for damages

EVENT CANCELLATION TERMS

Festival-Initiated Cancellation

If we cancel the festival, refunds will be provided as follows:

Total Cancellation:

  • Full refund of ticket price (minus processing fees)
  • Refunds processed within 30 business days
  • Refunds issued to original payment method

Partial Cancellation/Modification:

  • No refunds for lineup changes, schedule modifications, or reduced programming
  • No refunds for shortened event duration due to weather or other circumstances
  • Credit toward future events may be offered at our discretion

Weather-Related Cancellations

  • Festival proceeds rain or shine
  • No refunds for weather-related inconveniences
  • Event may be modified or shortened due to severe weather
  • Safety-related cancellations follow the same refund policy as total cancellations

FORCE MAJEURE

We are not liable for cancellation, delay, or modification due to circumstances beyond our reasonable control, including:

Covered Events

  • Natural disasters (floods, earthquakes, severe storms)
  • Government actions (emergency orders, permit revocations, law changes)
  • Public health emergencies (pandemics, disease outbreaks)
  • Labor disputes (strikes, work stoppages)
  • Venue issues (fire, structural damage, utility failures)
  • Acts of terrorism or civil unrest
  • Artist cancellations due to illness, emergency, or force majeure

Force Majeure Remedies

In case of force majeure events:

  • Postponement: Event may be rescheduled, tickets valid for new date
  • Cancellation: Refunds provided minus non-recoverable costs
  • Modification: Event may proceed with changes, no refunds provided
  • Credit: Future event credit may be offered in lieu of refunds

Notice Requirements

We will provide notice of cancellation or significant changes via:

  • Email to ticket purchasers
  • Website announcements
  • Social media updates
  • Local media when appropriate

LIABILITY LIMITATIONS

Our maximum liability for any event cancellation or modification is limited to the face value of the ticket. We are not responsible for:

  • Travel expenses or accommodations
  • Lost wages or opportunity costs
  • Consequential or incidental damages
  • Emotional distress or inconvenience

DISPUTE RESOLUTION

All disputes related to ticket sales, refunds, or cancellations will be resolved through:

  • Governing Law: Missouri state law
  • Jurisdiction: Courts of Jefferson County, Missouri
  • Limitation Period: Claims must be filed within one year of the event date

CONTACT INFORMATION

For questions about ticket sales, transfers, or this policy:

Ticket Support
Email: [tickets@northcannacup.com]
Phone: [Phone Number]
Hours: [Business Hours]

These policies are subject to change. Current versions are always available on our website. By purchasing tickets, you acknowledge that you have read, understood, and agree to be bound by these terms.

NO REFUND POLICY :

ALL TICKET SALES ARE FINAL AND NON-REFUNDABLE

under any circumstances, including but not limited to:

Personal emergencies or illness  

Travel difficulties or cancellations  

Weather conditions  

Changes to lineup or schedule  

Failure to meet age requirements  

Violation of festival rules resulting in ejection

WEATHER RELATED EVENT MODIFICATIONS:

Festival proceeds rain or shine  

No refunds for weather-related inconveniences  

Event may be modified or shortened due to severe weather

No refunds for lineup changes, schedule modifications, or reduced programming  

No refunds for shortened event duration due to weather or other circumstances

Back of ticket disclaimer:

TERMS & CONDITIONS - PLEASE READ CAREFULLY AGE REQUIREMENT: Must be 21+ with valid photo ID. No exceptions.  WEATHER: Event proceeds rain or shine. No weather-related refunds. NO REFUNDS: All sales final. Non-refundable for any reason including weather, illness, lineup changes, or rule violations.    Cannabis Laws Apply • Consume Responsibly • Don't Drive Impaired. FOR COMPLETE TERMS: https://North.Life.

LIABILITY: Holder assumes all risks. North Canna Cup & Music Festival, venue, sponsors, artists, and affiliates not liable for injury, loss, or damage. Attend at your own risk.

SEARCH: Holder consents to security screening and bag search. Prohibited items will be confiscated. RECORDING: Holder consents to being photographed/recorded for promotional use. Personal cameras permitted; professional equipment prohibited.

CONDUCT: Subject to venue rules and Missouri law. Disruptive behavior may result in ejection without refund. ENTRY: Ticket does not guarantee entry. Management reserves right to refuse admission.